Frequently Asked Questions

Do you consider suggestions?

Yes, please email info@vauxreleasing.com for any films you think we should consider! Do include the film's English title, release date, and director(s) so we can easily add it to our list of suggestions.  We won’t always be able to respond, but all emails will be read.

Can I show your film in a cinema or at my film club?

Of course! Please email us at info@vauxreleasing.com

Do you have sales?

We occasionally have price promotions on our titles. The best way to hear about them first is to subscribe to our newsletter. 

Can I cancel or modify an order?

Due to the speed at which orders are submitted for processing, we are unable to cancel or modify orders once they have been placed. Please review your order carefully, including shipping address and item selection, prior to completing checkout.

How do I return an item?

Please refer to our Return & Refund Policy for details.

Where and when do you announce new titles?

New titles are first announced in our newsletter and on Instagram.

Do your releases have subtitles?

Beginning in Q4 2026, each English-language film will have English subtitles for the deaf and hard of hearing, while foreign-language films will have English subtitles, newly translated or modified to our standards where required. Our licenses only permit us to include English subtitles.

You have released a film on Blu-ray, will you release it on DVD, UHD?

As we work from the best available film materials, if a 4K UHD is possible and worthwhile (not all 4K materials are suitable for UHD), we will look at such a release, otherwise a release will represent the best available quality and therefore is unlikely to be reissued in another disc format. We do not release DVDs.