Refund Policy

If you are not 100% satisfied, you can return any item within 30 days of receipt for a full refund of the item's purchase price.

Returned items must be in the condition you received them and in the original box and/or packaging. All items must be in their original, unopened factory shrink-wrap (where applicable). Returned apparel must not have been worn or washed, and tags must not have been cut or removed.

A damaged or defective item can only be replaced with the same item if available.

If you are returning for exchange, please allow 10-14 business days after we receive your return for us to process and ship your replacement order. If you are returning for a refund, any monies due to you are typically processed and applied to your debit/credit card or PayPal account within 7 business days. Depending on your bank/credit card company, it may take up to two weeks after your credit is processed for it to post to your account.

Packing and Sending Your Return
To return an item, please indicate the reason for return on the invoice, include the packing slip with the item you are returning, wrap the package securely, and ship to:

Vaux Releasing
Attn: Returns Department
550 E 7th St.
Brooklyn, NY 11218 USA

You are responsible for the cost of shipping an item back to us. We recommend that you use a shipping method that provides a tracking or delivery confirmation number.

We credit or refund shipping costs only if the return is due to our error.